Privacy policy

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Privacy Policy

Privacy Policy

Welcome to our Privacy Policy page. Your privacy is critically important to us. This policy outlines the types of personal data we collect, how we use it, and the measures we take to protect your information. By using our website, you agree to the terms outlined in this Privacy Policy.

What Data We Collect

We collect the following types of data when you interact with our website:

  • Personal Identification Information: such as your name, email address, phone number, and postal address when you provide these voluntarily via contact forms or newsletter signups.
  • Usage Data: information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visits.
  • Cookies and Tracking Technologies: small data files stored on your device to enhance user experience and analyse website traffic.

How We Use Data

The data we collect is used for the following purposes:

  • To respond to your inquiries, provide customer support, and send you relevant updates.
  • To improve and personalise your experience on our website.
  • To monitor and analyse website usage to enhance performance and functionality.
  • To comply with applicable legal obligations and enforce our terms and conditions.
  • To send occasional marketing communications, only if you have opted in to receive them.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us recognize your device and remember your preferences.

  • Essential Cookies: necessary for the operation of our website and cannot be disabled.
  • Performance Cookies: collect anonymous data to help us understand how visitors interact with our site.
  • Functional Cookies: enable enhanced functionality and personalisation.

You may manage or disable cookies through your browser settings; however, certain features of the website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We do not control these external sites and are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Access controls limiting who can view your data.
  • Regular security assessments and software updates.

Despite these measures, no method of electronic transmission or storage is 100% secure; however, we strive to protect your data to the best of our abilities.

User Rights

You have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Correction: request correction of any inaccurate or incomplete data.
  • Deletion: request deletion of your personal data, subject to certain legal obligations.
  • Restriction: request restriction of processing under certain circumstances.
  • Objection: object to processing of your data for marketing purposes.
  • Data Portability: request your personal data in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

We review and update this Privacy Policy periodically. Please check this page regularly for any changes.